Job Description

💰 Salary: Up to £38,000 DOE + bonus + full home setup

🕒 Type: Full-Time, Permanent

📍 Location: Remote (UK only)

🎯 Industry: Insurance Claims / InsurTech / TPA

We’re hiring for a VC-backed, tech-first InsurTech that’s shaking up the way claims are managed across the UK and EU. Our client has built a modern Third Party Administrator platform designed to streamline liability claims handling through automation, smart triage tools, and empathetic customer care.

As a Liability Claims Handler, you’ll join a fast-growing, fully remote Casualty division. You’ll have a voice in shaping the claims process, working across a varied caseload from major MGAs, with full flexibility and no commute required.

🛠 What You’ll Be Doing:

• Manage a caseload of Employer’s and Public Liability claims (up to £25K)

• Handle 3rd party property damage, product liability, and niche claims

• Liaise directly with insurers, MGAs, loss adjusters, and third parties

• Evaluate evidence, negotiate settlements, and resolve disputes

• Work closely with internal support teams and leverage smart claim tech

• Maintain excellent service standards with empathy and clarity

• Influence the direction of claims handling processes in a startup culture

✅ You Bring:

• Experience in Liability or Casualty claims (insurer, broker, adjuster, or legal)

• Excellent task management and organisation skills

• Confidence working independently and making judgment calls

• Strong written and verbal communication with empathy-driven service

• A positive, adaptable mindset — you’ll be part of a scaling business

• A commitment to continuous learning and professional development

🎁 What’s Included:

• Salary up to £38,000 (negotiable DOE) + performance bonus

• Top-tier tech setup: Apple MacBook + dual-screen work-from-home kit

• Enhanced flexibility for those with childcare or carer responsibilities

• 100% remote, with team socials, support, and learning built-in

• Support for CII or professional qualifications

• Regular career reviews and opportunities for progression as the business scales